Some time back in August, I shared a couple of eBooks by Aled Davies; one on working your way around difficult conversations and the other on making a good first impression. Both these books have been getting positive feedback from people all over the world attesting to how simple tips yield powerful results.
Davies has recently completed a video series to go with his Difficult Conversation eBook (you can view/download it here if you haven't already seen it). Regardless of whether you've read the book or not, these videos will almost certainly be helpful in some way.
Video 1 - Introduction (What is a difficult conversation? What problems can avoiding a difficult conversation cause?)
Video 2 - Preparation (How to prepare yourself to have a difficult conversation)
Video 3 - Emotions (how to use emotions as a tool rather than a drawback while having a difficult conversation)
Video 4 - The conversation (How to structure your difficult conversation)
Hope you find them useful!
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